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Roblox is recruiting a Director of Customer Service and Moderation in San Mateo August 2, 2011

Posted by Phil Jeudy in Gaming.
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The online 3D building game ROBLOX has an opening for a Director of
Customer Service and Moderation. This individual will lead the
expansion of both these organizations, which will include developing
best practices, reporting and tools, adding technology infrastructure
and enhancing team structures for scaling.  We currently have roughly
10 customer service representatives and 20  moderators.

Objective:
Maintain standards of excellence in customer care and safety for the
global customer base of ROBLOX.
Performance metrics will include:
SLAs
Customer Satisfaction
Response time to critical threats
Team efficiency
Speed into new markets (defined by languages)

Job Description:
Develop processes for growing global customer service and moderation
systems while maintaining quality and safety. Systems must handle:
Website and game safety
Website complaints
Emails to support
Calls to support
Tweets about problems
Maintain COPPA Compliance
Recommend and spearhead deployment of new or upgraded tools/applications
Manage growth of customer service and moderation teams into
international markets

Qualifications:
Ideal candidate must be passionate about customer satisfaction.
Must have previous experience managing CS/Mod organization scaling
from 10 to 100+.
Self-starter that can execute on projects from start to finish with
minimal supervision.
Must be excellent communicator and highly detail oriented.
Previous experience with moderation processes and teams management,
game companies or family oriented companies is a big plus.

ROBLOX.com is one of the top ranked and fastest growing gaming sites
on the internet with over 5 million unique monthly users. We are
looking to scale this to 10x in the next 36 months. We are a unique,
innovative and exciting four year old company with fantastic revenues,
a cohesive work environment and a fantastic team of very smart people.
We are about to enter into an explosive growth period and this is a
great time to come on board.

Let me know if you’re interested, I’ll give you the contact detail…

ROBLOX is located in San Mateo, Ca.

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Online/mobile games @MindJolt is hiring a business development person June 21, 2011

Posted by Phil Jeudy in Gaming, Jobs.
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Job Description:
MindJolt Games, a leading online game portal, is looking for a stand-out fantastic Content Specialist to join the Business Development team. The Content Specialist is responsible for finding and securing a steady pipeline of games for MindJolt to license (ie, we?re looking for someone to play games for a living!). Position involves light data-driven reporting and may also involve some game producing.
Desired Skills & Experience:
Candidate must have a passion for online casual games, a positive, can-do work ethic, strong interpersonal skills, the ability to set and achieve goals, and a diligent, detail-oriented attitude. The ideal candidate has prior experience working in licensing/game acquisition for an online casual games portal. Experience producing online games is a plus. Candidate must have basic knowledge of excel and be able to flex that knowledge with intermittent data-driven reports. The Content Specialist will be based in San Francisco and report directly to the Director of Business Development.

Let me know if you’re interested, I’ll tell you who you can reach!

PS: for those who doesn’t know, Mindjolt is the Company acquired by Chris DeWolfe, co-founder and former CEO of MySpace.

A Bit Lucky is recruiting a Product Manager April 19, 2011

Posted by Phil Jeudy in Gaming, Jobs.
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No, it’s not a joke. A Bit Lucky is a Company. The new generation of transplatform online social gaming.

Zynga has inspired many guys in gaming area, and Frederic Descamps is one of them. Yes, French people are good in gaming Business.

Although he has a Stanford diploma, Frederic had a French education. Infogrammes yesterday, Ubisoft today, Gameloft in mobile gaming, French touch is not a legend, it’s a fact.

A Bit Lucky has raised $5 million in new funding from South Korean gaming company Nexon.  So it’s all good for a while.

So A Bit Lucky is recruiting a product manager to lead the Product Management and Analytics Team. As the founding member of our Product Management function, your position will be highly visible and vital to the company’s success. You will work in a central role between the Development and the Publishing Teams to manage P&L across all our games. Your main responsibility will be to improve and maximize the key performance indicators of our games, including virality, on-boarding, retention, conversion and monetization. You will be responsible for defining a detailed product and features roadmap to achieve higher performance for user management and revenues. A great part of the job entails working directly with our game designers at prototyping, content design and feature development with a metrics-driven mentality. Your work will be seen across all of Facebook, other social networks and mobile platforms. Relocation is available for exceptional candidates. Principals only, please.

La suite ici.

Good luck Fred.

Mechanical Butterfly Studios is hiring a Lead Engineer April 1, 2011

Posted by Phil Jeudy in Gaming, Jobs.
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Mechanical Butterfly Studios is an independent game development studio located in San Francisco. A company is only as good as their technical ability allows it to be.  Great tools, solid, clean code and efficient and stable development processes allow teams to excel when it comes to creating compelling games.
MBS is looking for a wizard of an engineer to be part of the founding team.  A person that can handle and feels comfortable with overall game architecture, pipeline creation, tool development, graphics, optimization and gameplay code.  A self-starter that is disciplined, easy going and fun to work with, and can adapt to the challenges inherit to a start-up.

As a founding member of the company, this is more than just a job.  If you are looking for a steady pay check and nothing else, this is not the right position for you.  This is a position for someone with vision and courage to create their own path and to help shoulder the risk and burden it takes to create a studio.  We have all worked for companies that started out small and modest and grew into noteworthy studios.  To get there, their founders required faith, hard work and perseverance.  If that has been a dream of yours and your of the spirit and mind to do it, then please get in contact with us now.

More here

MXP4 recruiting… Senior Community Manager – Social Music Games March 14, 2011

Posted by Phil Jeudy in Jobs.
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Paris, FR or London, UK

MXP4, a leading developer of social music games on Facebook, is looking for a highly passionate and experienced Community Manager, fluent in both English and French, to be responsible of the relationship with our user community.

You will work with the game teams to communicate new features and events to the community, talk with the community to give their feedback to our game team, handle and build our customer support function and work with marketing to plan and coordinate marketing campaigns. More here.

I know MXP4 since the beginning, and I know the current CEO Albin Serviant very well.

If you think you have the right profile, don’t hesitate one sec. Working with Albin on this project might be a very good idea. Success is for soon I think. My great hope for the Team.

Videogame schools in France February 26, 2011

Posted by Phil Jeudy in Gaming.
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I’ve been asked by some Ukrainian friends if there were any schools in France dedicated to videogame.

France is still a country that matters in this industry, just check what Ubisoft (or Gameloft) are doing, the number of French companies at GDC this year, and the number of French guys working on gaming companies in Silicon Valley, etc.

2 schools to consider:

Supinfogame in Valenciennes (North of France),

ENJMIN in Angouleme.

Follow Supinfogame on Youtube

PS: the picture is representing one of the Hetman of Ukraine, more here

Carnivores Dinosaur Hunter hits number 2 on US Appstore February 17, 2011

Posted by Phil Jeudy in Gaming, Ukraine.
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As co-organizer of iAppContest, the competition that took place last Spring online and in Ukraine, dedicated to all iOS applications launched by Ukrainian developers in this country full of talents, I’m very proud to see TatemGames being number 2 on US Appstore with Carnivores Dinosaur Hunter.

Back from Mobile World Congress in Barcelona, iAppContest has very good news for the fabulous community of developers in Ukraine. Stay tuned guys, and see you in one week in Kiev!

Meet the Team at GDC in San Francisco, ask for Igor Karev.

Here the teaser from next games of Tatem Games:

Carnivores Dinosaur Hunter video:

SEGA oh! October 17, 2010

Posted by Phil Jeudy in Gaming.
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I found today some advertising supposed to have been formerly done years ago, but could not be released now.

SEGA has too ads amongst 27 others. Mainly machist, mysiginist stuffs.

I’ve been working for almost 3 years at SEGA in Europe and I know by experience how hard is the process validation for any marketing stuffs. Once approved by EMEA HQ for example, it has to be validated anyway by Studios owning the game license in any case (as the owner of the brand).

I’ve seen many creative project never published… What about those ones ?

I’m really wondering if they’re not the result of some Adobe workshop… but makes you understand why you have to care about your brand on Internet, who knows what can appear on Internet in 20 years. Makes you understand that even on gaming, the “mauvais gout” may not be allowed.

You can find a worst one here.

Sort of conclusion , in French : “SEGA, c’est plus fort que toi. La connerie aussi parfois’.

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Au Phil des News – Episode 8 June 26, 2010

Posted by Phil Jeudy in Gaming, Geek, News!.
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Le Salon E3, c’etait trop bien ! Quelques souvenirs a chaud…
Un grand merci a Cedric Ingrand et Guillaume Delalande… leur Plein Ecran special, il est la.

Au PHIL des news est une co-production Arnaud Eichholtzer/Tech4Business – Phil Jeudy

Les enquetes du Commissaire Jeudy a l’E3 – Episode 5 June 17, 2010

Posted by Phil Jeudy in Gaming.
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Bon, croiser de pres la fausse armee de THQ reveille en moi de vieux souvenirs…
Ecoutez plutot…

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